Support
Our teams provide extensive technical support for deploying and maintaining multi-platform interactive systems. This includes support for specific platforms including EBIF, HNAP and VOD monitoring, as well as support for custom apps and solutions we create.
Click here for technical support.
 HNAP |
 EBIF |
 Custom Apps |
 VOD Monitoring |
What are some examples of itaas support?
In some cases, itaas will assume the support role for 3rd party developer platforms or legacy software programs for our customers. One example of this is the itaas support of the Cisco SARA guide. itaas maintains the code and provides a path for enhancements and bug fixes without requiring valuable internal resources of our customers.
In other examples, itaas offers support to customers who wish to provide development access to 3rd party software companies. This allows multiple applications to be written and tested for a platform, but does not require direct support for a large number of third party companies. itaas provides support and testing services for developers directly.
What benefits can itaas offer you?
These support solutions are designed to reduce operational costs, speed platform acceptance and to allow strategic focus of your internal resources.
Our flexible suite of support services are designed to assist you in effectively managing your development initiatives while controlling your operational costs. Our experienced support personnel will ensure that your development and maintenance issues are resolved quickly. You can also depend on itaas for ongoing enhancements, support, and maintenance as well as legacy platform and 3rd party developer support programs.
