Packages
Though itaas is primarily a customer services company, in some cases we have developed or license solutions that appeal to multiple customers with similar needs. In some cases these are “drop in” solutions, but in many instances, itaas provides services to modify these offerings to provide the best fit with varying customer requirements, systems and architectures.
Our current solutions include our VOD monitoring package (ECS) and the TVWorks EBIF platform.
istart Program |
TVWorks Licensing |
 The istart program is the only developer program in the cable industry of its kind helping application developers/programmers expedite their deployment roadmap. It offers application developers a range of developer tools, and end-to-end support – from concept development to post-deployment support and maintenance. |
 itaas licenses the EBIF and tru2way platform developed by TVWorks to cable operators. This user agent is already deployed in more than 15 million homes on Motorola set-top boxes. itaas installs the platform and provides support for deployment and launch across many of the top MSOs. |
VOD Monitoring |
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 Our Event Collection System (ECS) provides real-time monitoring of VOD sessions for cable operators. ECS allows quick diagnosis across the VOD network and facilitates prompt resolution of issues. The tool works on both Motorola and Cisco systems and can be customized to provide specific functions and reports. ECS allows improved customer satisfactions of the VOD experience increasing usage and revenue. |
